Lorna Saunders, Owner of Positive Steps Physiotherapy
Helping adults and children across Cheshire, Staffordshire and Shropshire achieve their goals
When my eldest son Harrison started school, he really struggled to settle in. His speech was quite delayed and he became increasingly frustrated, which was evident in his changing behaviour. At that time, I was working as a children’s physiotherapist for the NHS. My husband and I knew that big decisions lay ahead if we were going to provide Harrison with the extra support he needed.
In January 2012, after 15 years’ service, I left the NHS. Free to be my own boss and work the hours which suited me and my family, I started out as an associate for another physiotherapy company alongside operating under my own name. Harrison and his younger brother Archie, who had visual difficulties when he was younger, have flourished and I can’t tell you how overly proud I am of both of them. Harrison is in high school now and has reached the final of an interhouse speaking competition – one of only 12 students to be selected out of 240. Receiving that news brought tears of joy to my eyes.
Positive Steps was founded in April 2017 and I’ve gone from a client base of 20 when it all began to 100. Many of my clients have long-term conditions, so the rehabilitation programmes I’ve devised and the ongoing one-to-one support available to them is primarily designed to provide greater freedom of movement and explore the possibility of what CAN be done. A family once told me I’d given them hope when they had none, so I see it as a true privilege to work with people at what can often be the darkest, most vulnerable time in their lives.
My advice to anyone looking to start their own business is this: don’t fall into the trap of believing you know it all and NEVER be afraid to ask for help. I’ve always been super-confident in my abilities as a physio, but I soon learned when extra pairs of hands were needed for the things which don’t fall into my areas of expertise.
I hope that in the coming years, Positive Steps can continue to grow – helping more people achieve their goals and, sometimes, even go beyond their initial expectations.